At 551pub, we handle your personal information with care. This Privacy Policy explains what data we collect when you use our platform, why we collect it, how it's stored, and what rights you have as a player based in the Philippines.
A quick look at the core principles behind the 551pub Privacy Policy before you read the full document below.
We collect only what's needed to run your account — registration details, identity documents for KYC, transaction records, and session activity. Nothing beyond what's required for platform operation.
Your data is protected using SSL encryption across all platform connections. Sensitive account actions require OTP verification. Access to personal data within 551pub is restricted to staff who genuinely need it.
551pub does not sell your personal data. Limited sharing occurs with payment processors and game providers who are bound by strict data handling obligations to support your gaming experience.
You have the right to access, correct, and request deletion of your personal data held by 551pub, subject to legal and regulatory retention requirements. Contact support to exercise these rights.
551pub uses cookies to keep your session running, remember preferences, and analyse platform performance. You can manage cookie settings in your browser, though some features may be affected if cookies are disabled.
Account and transaction records are retained for as long as your account is active and for the period required by applicable law after closure. We don't hold onto data beyond what's necessary or required.
Privacy questions? Email us at
[email protected]
This policy should be read together with our Terms & Conditions.
This Privacy Policy describes how 551pub collects, uses, stores, and protects the personal information of players who register and use the platform at 551pub.vu. It applies to all users of the website, the 551pub mobile app, and any related platform services.
By registering an account or using any part of the 551pub platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or continue using the platform.
This policy applies to players accessing 551pub from the Philippines. We are committed to handling your personal information responsibly and in accordance with applicable data protection principles.
551pub collects personal data in several ways — directly from you when you register or update your account, automatically as you use the platform, and from third parties such as payment processors during transaction verification.
The categories of personal data we collect include:
| Category | Examples | Why Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Account registration and KYC verification |
| Contact Data | Mobile number, email address | Account access, OTP, and communications |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals in PHP |
| Usage Data | Login times, games played, bets placed | Platform operation, fraud detection, responsible gaming |
| Device & Technical Data | IP address, browser type, device identifiers | Security, session management, and analytics |
| Communications Data | Support messages and chat history | Customer support and dispute resolution |
551pub uses your personal data only for the purposes listed below. We do not use it for any undisclosed purpose, and we do not sell it to third parties for their own marketing.
Where we send you promotional communications about offers or updates at 551pub, you may opt out at any time by contacting support. Opting out of marketing will not affect transactional messages related to your account.
551pub uses industry-standard security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
While 551pub takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account safe by not sharing your password or OTP codes with anyone — including people claiming to be 551pub staff.
We retain your personal data for as long as your account remains active. After account closure, we keep certain records — particularly account, identity, and transaction data — for the period required by applicable law or as needed to resolve disputes and prevent fraud.
Data that is no longer needed for any of these purposes is securely deleted or anonymised. You may request information about the retention period applicable to specific categories of your data by contacting support.
551pub uses cookies — small text files placed on your device — and similar tracking technologies to make the platform function correctly and to understand how players use it. The types of cookies we use include:
You can manage or disable cookies through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly and may prevent you from logging in or completing transactions.
As a player, you have the following rights in relation to the personal data 551pub holds about you:
To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing any data request.
551pub is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that a minor has registered an account, we will immediately close that account and delete the associated personal data.
Our KYC verification process is specifically designed to confirm that all registered players meet the minimum age requirement. If you have reason to believe that a minor is using the 551pub platform, please contact us immediately at [email protected].
551pub may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or our data practices. When changes are made, the updated policy will be published on this page with a revised effective date.
For significant changes that materially affect how we use your personal data, we will notify registered players through their registered contact details or via an in-platform notification. Continued use of the platform following an update constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this page periodically so you are always aware of the current policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 551pub handles your personal data, please contact our support team:
We aim to respond to all privacy-related queries within a reasonable timeframe. If your concern relates to responsible gaming tools or account restrictions, you may also visit the Responsible Gaming page for additional guidance.
We take privacy seriously so you can focus on the game. Create your free account today and experience a secure online gaming platform built for Filipino players. Play responsibly. 21+ only.